API key problems

[Kurrie]

Problem still going on i guess?

[Alwies]

Hard to say.
Dansker might have solved it already.

If not contact Dansker, he's quite often on TS (top channels) and here on the forum (though he's still human and can miss a single post every now and then).

Either way, this kinda issue isn't really a bug and every case needs to be solved separately.

[I Am Dansker]

The issue is that it doesn't show the original error, telling you that your api key is already in use, but instead continues until it fails later. I looked into it for a little bit, but couldn't figure out why at the time

However as alwies said, if your api key is already used by another user, an admin needs to move that api key to your user

[chaosmaster]

Hi, I'm having the same issue. Can anyone help me out?

[I Am Dansker]

Hi, I'm having the same issue. Can anyone help me out?

fixed

[chaosmaster]

Thanks

[Mosquito74]

Hi all,
I am facing the same issue :
"I try to authenticate my API for ts3. When I add the API key it tells me that it's successfully added, but then nothing happens. The API integration table stays empty."

I had an account ages ago so my key might be linked to my previous account.
Could you please move it to this brand new one ?

Thanks & Regards

Mosquito.3658

[Alwies]

Not entirely relevant but is this only an issue for people who registered their API TS only?
If that's the case maybe we can give the website priority in the sense that the system would be willing to write the API to a new account as long as it's a website account and the old was a TS account only.

With the thought that website accounts are easily recoverable. It can only be done once so I don't think it compromises security.
Though this all is just a random thought which might be technically challenging.

[I Am Dansker]

Hi all,
I am facing the same issue :
"I try to authenticate my API for ts3. When I add the API key it tells me that it's successfully added, but then nothing happens. The API integration table stays empty."

I had an account ages ago so my key might be linked to my previous account.
Could you please move it to this brand new one ?

Thanks & Regards

Mosquito.3658

Fixed

Not entirely relevant but is this only an issue for people who registered their API TS only?
If that's the case maybe we can give the website priority in the sense that the system would be willing to write the API to a new account as long as it's a website account and the old was a TS account only.

With the thought that website accounts are easily recoverable. It can only be done once so I don't think it compromises security.
Though this all is just a random thought which might be technically challenging.

The issue is simply the restriction that a gw2 account can only be linked once, meaning you cannot transfer ownership of the gw2 account.

You can change the link, as long as the owner of the link does it, e.g. you can move it from one ts user to another using the website, as the website user is an owner.

It isn't only a problem for people only linking their ts, however it increases the likelihood of loosing ownership, as only the ts identity is an anchor, which is easily lost when reinstalling. Some also looses it because they forget they have a website account

The amount of people reporting this issue now is funny though, as this has always been a restriction, so i suspect a lot of people are coming back to the game to find they have reinstalled ts.
I might end up changing this, but i wont get to it until sometime in october

[Mosquito74]

Thank you 

[Alwies]

Might be worth recruiting some help or investing in an admin guide of some form. PoF is coming soon. Also, makes it more reachable.
But I don't know if it's hard to do.

[I Am Dansker]

Might be worth recruiting some help or investing in an admin guide of some form. PoF is coming soon. Also, makes it more reachable.
But I don't know if it's hard to do.

Atm only someone with database access can fix it, as i forgot to remake that tool for the new verification system after linked worlds got added, which is something i will also get around to in mid October.

For now, people affected can still get temporary access until i see their post, which is usually fixed within a day

[Alwies]

Ah that does make it difficult unless one of the admins knows SQL.

[Fluffy McBuffington]

hey, I have the same issue as described by the other people in this thread, can someone help me out?

[I Am Dansker]

hey, I have the same issue as described by the other people in this thread, can someone help me out?

Fixed

General update
I have gotten around to fixing this issue, so now it will at least correctly report what the problem is.
As for changing the restriction on allowing you to move the api key from one user to another, i am still not sure i will do that, as it causes some issues e.g. for polls if users are allowed to have more than one user that they can move access between